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Get
a complimentary upgrade to first or business class Unless
you purchase an upgrade or use frequent-flier miles, there are no guarantees you'll
receive one. Still, there are things you can do to increase the likelihood that
an airline will bestow one on you: Some
carriers allow you to pay for an upgrade with a combination of cash and frequent-flier
miles. To inquire about such policies and about special promotions, call the frequent-flier
reservations desk. If your
flight is full and your itinerary flexible, consider agreeing to be bumped should
the airline ask for volunteers. Hang out near the gate agents so that if there's
a favor to be given, they'll think of you first. If the flight is oversold in
coach, the agents not only have the option of putting you on the next flight but
of bumping you up a class. This
is a good possibility if the next flight is oversold and the agents are having
trouble getting passengers to give up their seats. Chances of getting upgraded
are better, however, if you're traveling alone (two or more people are more difficult
to accommodate). You can
try trotting out a tale of woe (illness, exhaustion, missed connections, or delays)
but skip the melodrama. Your misfortune won't be anything new to airline personnel,
and the only thing that will make your troubles noteworthy is the grace with which
you handle them. Supervisors have more leeway in changing seating assignments,
so look for agents with seniority, which is often indicated by a special pin or
a lapel flower. Remember
that gate agents can be under a lot of stress, so good manners go a long way,
as does a smile. Never be demanding. Dressing well doesn't hurt, either.
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